Our Privacy  Policy

Your privacy is important to us and we have prepared this Privacy Policy to explain to you how we collect, use and share your personal information.

Sections:

(01) COLLECTION OF INFORMATION

(02) SECURITY

(03) SHARING WITH THIRD PARTIES

(04) INFORMATION AND SECURITY

(05) DATA RETENTION

(06) YOUR RIGHTS AND CHOICES

A Privacy Policy is a legal document specially crafted to disclose what personal data your app or website collects, what is done with that information, and how that information is kept secure. Since the methods your website uses will be different from another website, your Privacy Policy will also be different.

(1) COLLECTION OF INFORMATION

We collect information about you in various ways when you interact with our website and services, including the following:

Information Provided Directly

  • Contact Form Information: When you fill out our Contact Us form, we collect the following required information:
    • First Name*
    • Last Name*
    • Phone*
    • Email*
    • Dealership*
    • Position*
    • Help Me With* (with including options”)
    • Description

This information is used solely to address your inquiries, provide support, and improve our services. By submitting the form, you consent to the collection and use of your information as described in this Privacy Policy. We do not share your personal data with any third parties or affiliates for marketing purposes.

  • SMS Consent & Mobile Phone Number:
    When you provide your mobile phone number via the Contact Us form and check the SMS opt-in box, you are giving explicit consent to receive SMS messages from Dealersynergy. The SMS opt-in disclosure is provided above.

  • Other Direct Information:
    Any additional information you choose to provide (e.g., through email, chat, or phone) will be used to assist you and enhance your experience with our services.

Information Collected Automatically

When you use our Services, we automatically gather certain information, including:

  • Usage Data:
    Information about how you interact with our website (pages visited, links clicked, features used, etc.).

  • SMS Interaction Data:
    Records related to your SMS interactions, such as opt-in and opt-out activities, which help us manage your preferences and maintain compliance with applicable regulations.

  • Cookies and Tracking Technologies:
    We and our trusted third-party partners (e.g., Google Analytics, Heap Analytics) use cookies, web beacons, and similar technologies to track your activity, ensure secure access, and provide targeted advertising. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect some website functionalities.

(02) SECURITY

SSL & Encryption

Our website is secured by an SSL (Secure Sockets Layer) certificate. This ensures that any data transmitted between your browser and our website is encrypted and protected against interception.

Data Hosting and Additional Security Measures

We use reputable data hosting service providers in the United States, Australia, and Ireland to store your information. For sensitive data such as SMS consent records and your mobile phone number, we employ additional security protocols including encryption and strict access controls.

(03) SHARING WITH THIRD PARTIES

  • No Marketing Sharing:
    Dealersynergy does not share your SMS consent information or mobile phone number with third parties or affiliates for marketing purposes.

  • Third-Party Links:
    Our website and services may include links to external sites. These sites have their own privacy policies, and we are not responsible for their data practices.

(04) INFORMATION STORAGE AND SECURITY

We implement various technical and organizational measures to safeguard your data:

  • Secure Storage:
    Your information is stored securely with data service providers that meet industry standards for data protection.

  • Access Controls:
    Only authorized personnel have access to your personal data.

  • Enhanced Security for SMS Data:
    Additional encryption and access protocols are in place specifically for SMS-related information to ensure the protection of your mobile phone number and consent records.

(05) DATA RETENTION

  • SMS Consent Records:
    These records are kept for as long as necessary to comply with our legal obligations or until you withdraw your consent. Upon withdrawal, your SMS data will be securely deleted or anonymized.

  • Other Personal Information:
    We retain your other personal data for the period required to fulfill our business and legal requirements. Once the retention period expires, your data will either be deleted or anonymized securely.

(06) YOUR RIGHTS AND CHOICES

You have the right to access, update, or request the deletion of your personal information. Additionally, you may opt out of receiving SMS communications at any time by replying “STOP” to any SMS message received. For further assistance or inquiries regarding your data, please contact us using the details provided below.

Contact Us

Your information is controlled by Dealersynergy. If you have questions or concerns about how your information is handled, please direct your inquiry to us through the contact details below:

Visit Us : 131 W Merchant St, Audubon, NJ 08106, United States

Email us : support@dealersynergy.com