Automotive BDC
More Appointments. More Sales!
Dealer Synergy BDC: The Proven Solution To Drive Real Results
Increase Show Rates Advanced Reporting & Analytics Seamless Integration Scalable & Flexible
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Is Your Follow-Up Strategy Failing?
A Business Development Center (BDC) is not just a call center, it is the heartbeat of your dealership’s sales pipeline. Every lead matters, but too many dealerships struggle with:
❌ Low appointment show rates that waste valuable time and resources.
❌ Untrained BDC reps who do not know how to convert leads into real sales.
❌ Inconsistent follow-ups that cause potential buyers to lose interest.
❌ High turnover rates leading to wasted hiring and training costs.
A weak BDC can result in missed opportunities, lost revenue, and frustrated sales teams. That is where Dealer Synergy comes in.
18+ Years
SERVING DEALER CLIENTS
3,500+
UNIQUE ROOFTOPS ALL OVER THE WORLD
150,000+
AUTOMOTIVE SALES PROS TRAINED (LIVE)
$1,500,000,000+
IN ADDITIONAL REVENUE GENERATED
The Dealer Synergy Advantage
We do not just train BDC reps, we build high-performing sales pipelines.
- Fully Managed BDC Services – From hiring to training and daily performance management, we handle everything so you can focus on selling more cars.
- Expert Inbound & Outbound Call Handling – Every lead is engaged professionally, increasing appointment rates and showroom visits.
- Objections & Rebuttals Mastery – Your team learns exactly how to handle tough customer concerns and keep the conversation moving toward a sale.
- Data-Driven KPI & ROI Tracking – Track real-time performance, measure conversion rates, and continuously refine strategies to drive higher profits.
- Custom BDC Solutions – Whether you need full-service BDC management or one-on-one expert coaching, we tailor our services to match your dealership’s goals.
Outsource Your BDC
with Confidence
Dealer Synergy isn’t just another outsourced BDC—we’re the industry’s leading experts in BDC training and management. With 30+ years of experience, we’ve revolutionized BDCs for hundreds of dealerships, training 100,000+ automotive pros to CRUSH their goals. Our Dealer Synergy Trained & Certified reps deliver high-quality, results-driven lead management from day one.
Frequently Asked Questions
BDC stands for Business Development Center. It is a dedicated team within a dealership that manages lead follow-ups, appointment setting, and customer engagement to drive more showroom visits and sales.
A strong BDC ensures every lead gets a response, appointments are set efficiently, and potential buyers are nurtured properly. Without a BDC, many leads get lost due to poor follow-up, which results in missed sales opportunities.
- In-House BDC – You hire, train, and manage your own BDC reps. This requires time, resources, and ongoing training to maintain performance.
- Outsourced BDC – A professional team, like Dealer Synergy’s Trained & Certified BDC reps, handles everything for you—saving time, improving efficiency, and increasing conversion rates.
A BDC representative handles inbound and outbound calls, emails, texts, and chats to engage potential customers. They work to schedule appointments, follow up on leads, and keep buyers connected with the dealership’s sales team.
Let’s Build a Profitable BDC for You