Dealer Synergy Terms of Service
Last Updated: January 31, 2025

Welcome to Dealer Synergy (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website (https://dealersynergy.com) and the services we offer, including automotive sales training, consulting, accountability programs, and certifications (collectively, “Services”). By accessing or using our website or Services, you agree to be bound by these Terms. If you do not agree, please refrain from using our website or Services.


1. Acceptance of Terms

By using our website or Services, you affirm that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to agree to these Terms. These Terms, along with our Privacy Policy (available at https://dealersynergy.com/privacy-policy), form the agreement between you and Dealer Synergy.


2. Description of Services

Dealer Synergy provides specialized automotive industry services, including:

  • In-person and online training sessions
  • Consulting and accountability programs
  • Digital resources and certifications

Our Services are designed to enhance your skills and performance in automotive sales and operations.


3. User Registration and Account Security

Registration:
Access to certain Services may require you to create an account. You agree to provide accurate, current, and complete information during registration and to keep it updated.

Security:
You are responsible for safeguarding your account credentials and for all activities under your account. Notify us immediately at support@dealersynergy.com if you suspect any unauthorized access.


4. Fees and Payment

Charges:
Some Services may involve fees, which will be clearly outlined during registration or purchase.

Payment Terms:
You agree to pay all applicable charges as per our billing terms. Fees are nonrefundable unless otherwise stated.

Changes:
We may adjust fees or payment methods with prior notice, effective upon posting on our website.


5. SMS Messaging, Promotional Communications, and A2P Compliance

By providing your mobile phone number, you expressly consent to receive promotional SMS messages from Dealer Synergy. Please note that we do not send transactional alerts or notifications.

Content of SMS Communications:
Our promotional SMS messages may include training offers, account status updates, and other promotional notifications.
Example: “Discover our latest automotive training offer from Dealer Synergy! Reply STOP to opt out of SMS messaging at any time. Text HELP to (856) 546-2440 for assistance”

Message Frequency:
Message frequency may vary depending on the communication. For example, you may receive up to 1 SMS messages per week regarding promotional offers or account updates.

Potential Fees:
Standard message and data rates may apply based on your mobile carrier’s pricing plan. Fees may vary if messages are sent domestically or internationally.

Opt-In Method:
You may opt-in to receive SMS messages from Dealer Synergy exclusively by submitting an online form.

Opt-Out Method:
You can opt-out of receiving SMS messages at any time by replying “STOP” to any SMS message you receive. Alternatively, you may contact us directly to request removal from our messaging list.

Help:
If you experience any issues or require assistance, you can reply with the keyword HELP or contact us directly at    (856) 546-2440

Our SMS communications comply with RingCentral’s A2P guidelines, the Telephone Consumer Protection Act (TCPA), CTIA standards, and other applicable regulations.


6. User Conduct and Obligations

  • Use our Services only for lawful purposes and in compliance with these Terms.
  • Do not disrupt, damage, or misuse our website or Services.
  • Comply with all local, state, national, and international laws applicable to your use of our Services.

7. Intellectual Property

Ownership:
All content on our website and within our Services—including text, images, logos, and training materials—is owned by Dealer Synergy or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Restrictions:
You may not copy, distribute, or modify our content without prior written permission.


8. Disclaimers

Service Availability:
Our Services are provided “as is” and “as available,” without warranties of any kind, express or implied.

No Guaranteed Outcomes:
While we strive to deliver valuable training and consulting, we do not guarantee specific results.

SMS Delivery:
We are not liable for delays or failures in SMS delivery caused by external factors such as carrier issues or network disruptions.


9. Limitation of Liability

Dealer Synergy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services. Our maximum liability is limited to the amount you paid, if any, for the Service related to your claim.


10. Indemnification

You agree to indemnify and hold harmless Dealer Synergy, its affiliates, officers, directors, employees, and agents from any claims, damages, or losses resulting from your use of our Services or any violation of these Terms.


11. Termination

We may suspend or terminate your access to our Services at our discretion, with or without notice, for reasons including a violation of these Terms. Upon termination, your rights under these Terms will cease immediately.


12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the state where Dealer Synergy is headquartered, excluding conflict of law principles. Disputes will be resolved through binding arbitration or in the courts as outlined in our dispute resolution policy.


13. Modifications to the Terms

We may update these Terms periodically by posting the revised version at https://dealersynergy.com/terms-of-service. Your continued use of our Services after any updates signifies your acceptance of the revised Terms. Please review these Terms regularly.


14. Contact Information

For questions or concerns about these Terms or our Services, please contact us at:

Dealer Synergy
131 W Merchant St, Audubon, NJ 08106, United States
Email: support@dealersynergy.com
Phone: +1.856.546.2440