If your dealership does not have a call monitoring system, we implement Mystery Shopping. As part of our consultation, we will give your dealership free mystery shopping. One of our employees will call your Internet department posing as a customer looking for a particular vehicle or a specific piece of information. This will allow us to create an evaluation of your dealership's Internet Sales department which will then lead us to creating a SWOT, and an action plan specifically for made for you. The action plan will be designed to improve your Internet Sales department, customer interaction, car sales, and much more.