Staying Afloat in a Social World

Facebook advertising is on the rise as several dealerships have taken the plunge into the digital advertising world. I’ve heard you wanted to dip your toe into these social waters, well get ready to get your entire foot wet as this is a project you will need to make a full commitment on. Don’t be afraid the water is fine but to stay afloat you should take into consideration this social checklist:

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Finding the Right Candidate

When it comes to the Automotive Industry and your Internet Department, finding the right candidates can be very challenging and frustrating. There are many things to consider, and many factors that go into the process of finding the right people. I am going to let you in on just a few of the many things to look for when hiring the right people for your Internet Department. To form a successful Internet Department, the right candidates should possess certain qualities.

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Ask your Team Questions

Your success is directly related to your team’s success. It’s your responsibility to remove any hindrance, roadblock or distraction negatively affecting their results, energy, morale and efforts. Here are just a few questions that you can ask your team to help discover these possibilities:

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Building Value

Good morning Coordinators and other dealership staff! Thank you for reading Dealer Synergy’s first ever Customer Service blog post! Today we are going to talk about the main obstacles that coordinators/BDC Reps are having trouble with when taking an inbound phone call. I will do a breakdown of each common problem while speaking with prospects. Also I have included Dealer Synergy’s word tracks and why they are so important to use.

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