Highly interactive, engaging, thought provoking and thorough are just some of the adjectives that have been used by Dealer Synergy customers to describe our training. We are recognized industry experts in our field and are sought by dealers and their vendors to train on a number of topics.
Why Is Training Important? Some people work hard, some work smart but either of those alone is not enough. You need to be consistent in what you do.
Training can show you when to work hard and how to work smart but most of all, it provides you with consistency. With 85% of customers doing online research before going to the dealership, you need knowledgeable a knowledgeable and competent staff to meet their needs.
Showroom Sales
Dealer Synergy takes over where others leave off.
Many showroom training programs are focused on the sale and the sale only.
Dealer Synergy's showroom training includes the "road to the sale" basics but also stresses the importance of a proper vehicle delivery and customer follow-up after the sale.
Internet Sales
Internet sales training and the name Dealer Synergy are synonymous. We are pioneers in the area of Internet sales training and ranked as a best-of-the-best trainer for Internet sales. Our secret is in not only teaching how and what to do but more importantly why you need to do it.
Business Development
Dealer Synergy is also a leading trainer for full business development. Our top down approach engages the entire dealership in the learning process. The focus is on bridging the common divisions between sales, service and parts to create a unified organization that encompasses all of your customers needs.
Phone Sales
Dealer Synergy is an accomplished trainer of the phone sales process. We recognize that the phone is perhaps the greatest weapon a salesperson has in their arsenal. We teach our clients the science and psychology of the phone call and most importantly, how to use the phone to set appointments and get referrals.
Special Finance
With more than 7 years of finance experience, Dealer Synergy is helping dealerships close more deals and improve finance profits. We can help with all areas of F&I training including traditional and special finance as well as leasing programs.
Management
In order to be successful, a manager needs to understand and excel at managing people and process. They also need to be able to motivate and mentor their staff, interface with other departments and lead customer service initiatives. Dealer Synergy offers single and multi-day workshops designed for both new and experienced automotive management professionals.