The receptionist represents the public face of your dealership. This person is often the initial personality a customer sees or the first voice he hears over the phone. Because of this, it is important that the receptionist conducts themselves in a professional manner to give customers a good first impression. Certain qualities and skills can help make receptionists better at the job and portray the dealership in its best light.
The following list represents a few of the critical skills required to excel in this position
1. Positive Attitude
2. Organizational Ability
3. Technology Skills
5. Good Listening Skills
Dealer Synergy is equipped to screen, select and train this critical frontline employee.